RETURNS & EXCHANGES
BAD ASTRO, NOT is a small shop. Unfortunately, with our limited staff and resources, exchanges & returns are only permitted under certain circumstances.
FAULTY OR DAMAGED GOODS
If your product arrives and is defective, there are no questions asked. Simply email firstname.lastname@example.org with images of the defect and we will arrange a replacement.
We cannot issue exchanges or returns for products that do not fit. We have, to the best of our ability, tried to give you product measurements and example images of how they fit actual human beings. If you have questions about fit, we urge you to email us before-hand with questions as we cannot guarantee exchanges or returns for products that do not fit properly.
If for some reason you feel your situation is different or warrants further discussion, we welcome your email and reasons. Our number one goal is to make sure you’re stoked with your purchase. So if you’d like to request an exchange or return that fall outside the above described scenarios, please please please feel free to email us at: email@example.com
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